view cart menu separator categories menu separator faq
advanced search
RC Manufacturer Warranty



Rc Vehicles Returns

Airtronics * Align Electric Helicopters * CEN Racing * HPI Racing * Kyosho * Megatech * Phase 3 * Racers Edge R/C * Traxxas * Venom

Radio Control Products (Defects):


Occasionally a minor defect may pass through the manufacturer's quality control system. Not to worry, our manufacturers stand behind their products 100%, and request that you contact them directly with any operational problems. If you receive your radio control product and it appears to be defective, please do not return the product to us, Or You Will Void the Product's Warranty. You must contact the manufacturer directly using the warranty contact information included in your product’s packaging. You may also find a list of manufacturers and their contact information at the following link:

Megatech International, Inc.
Customer Service: 201-662-8500
Email: info@megatech.com

Nikko America, Inc.
Customer Service: 800-736-4556
Email: help@nikkoamerica.com

Traxxas
Customer Service: 888-TRAXXAS
Email: support@Traxxas.com
Venom Group International
Customer Service: 800-705-0620
Email: customerservice@venom-group.com
Non-Damaged Merchandise Returns:

You may return most items (see exclusions below) purchased at JJs Xtreme Scooter and Ride Ons within 14 days of receipt for a full refund (excluding shipping). JJs Xtreme Scooter and Ride Ons does not pay return shipping costs for voluntary returns. The following conditions and exclusions apply to all voluntary returns:

You must have a return authorization prior to shipping a product. To get a return authorization, email our returns department at and provide your name, order number, the product you wish to return, and your reason for return. A customer service agent will process your request and email you with a return authorization number that you will need to include with your return. JJs Xtreme Scooter and Ride Ons must then receive the return within 7 business days as the return authorization is only valid for 7 business days after being issued.
The product must be returned new, unopened, unused, and in the original packaging. If a returns authorization is granted and our returns facility determines that the item has been opened or used, such a return would fall outside our returns policy and would not be eligible for refund. In such a case, JJs Xtreme Scooter and Ride Ons reserves the right to deduct a loss percentage up to and including the full purchase price of the product.
Do not tape or affix notes to the product's packaging. Please place all written correspondence inside the shipping carton.
We do not accept returns of any software, books, DVDs, fuel products, clearance items, rechargeable or alkaline batteries .
No fuel products can be returned due to governmental shipping regulations
Once we have received your return, please allow 3 business days to complete processing.
--------------------------------------------------------------------------------

KL Model * Nutech Racing * FS Racing


Warranty Description:
KL Model * Nutech Racing * FS Racing products are warranted to be free from defects in materials and workmanship for a period of 10 days from your purchase/delivery date. If there are any defects with the materials, workmanship, or assembly of your product, we will gladly repair or replace the part for you at our discretion. We may ask for the part to be shipped back prior to shipping a replacement, an RMA # must be on your box or the package will be refused. Dealers and/or Customers are responsible for the return and replacement part shipping charges. Products which have been worn out, abused or improperly operated will not be covered under warranty. Zero Gravity RC Highly recommends dismantling and using loctite, refitting or adjusting any moving parts before usage. Shipping may cause parts to loosen or become out of adjustment.High performance RC Items are not toys and should only be purchased and operated by enthusiasts.

Overseas Orders:
We do Not Offer Warranty for FS Racing products purchased overseas and shipped to the U.S. We only cover FS products purchased from us or one of our dealers located in the U.S. If you purchased an item from overseas, you must contact the dealer you purchased it from.

Disclaimer:
JJs Rcs Hobbies shall not be liable for any loss or damages, whether direct, indirect, special, incidental or consequential, arising from the use, misuse, or abuse of this product and any accessory or chemical required to operate this product.
--------------------------------------------------------------------------------



X-treme Hobby

X-treme Hobby will warranty all Xtreme Hobby brand items against D.O.A. for a period of 3 days if reported to Xtreme Hobby within this time period. If you receive an item that is D.O.A. (dead on arrival) contact our customer service department by telephone & we will arrange for the item to be returned in exchange for a new one if we cannot send you the part free of charge to fix the problem immediately

-------------------------------------------------------------------------------------

Return on all other Rc Vehicles

Please Note all Rc's Return Policy is "if defective will replace with new one and if you return it because for any other reason you can get a refund or store credit.

Item must not be open or damage. You will be responsible for shipping cost both ways
Last Updated: 4 Dec 2015 16:23:45 PST home  |  about  |  terms  |  contact
Powered by eCRATER - a free online store builder